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Career opportunities at Inzalo Safari Lodge

Lodge Manager

 

Inzalo Safari Lodge,  an exclusive game lodge in a big five game reserve is recruiting for a  candidate with hands on lodge management skills and experience. We require an energetic and outgoing person to take on the role of Lodge Manager with the support of a competent Assistant Manager and Team. 

 

Note: this is not a Management Couple role.

 

Key role:

  • Take full accountability for the management and operations of the property

  • Lead the team and work closely with the Assistant Manager to maintain a positive, guest orientated high performance culture

 

Duties for this role:

  • Financial accountability – monitor and manage expenses according to budget

  • Operations - monitor and maintain standard operating policies, procedures, systems and make recommendations for improvement

  • HR management – including supervision, coaching and training, monitor and manage daily work schedules, monthly leave cycles and payment staff gratuities

  • Legal compliance - manage with the support of the Owners the relevant legal compliance of the business

  • Guest relationship – manage guest relations with the support of the Assistant Manager including planning of special events, hosting and overseeing game activities

  • Food and beverage - oversee food and beverage service with the assistance of the Assistant Manager and Head Chef

  • Housekeeping and stock management – oversee housekeeping and stock management

  • Maintenance – ensure that lodge maintenance is done as per schedule or when necessary with the support of suppliers and accountable team members

  • Health and Safety – take responsibility for health, safety and wellness of the team and guests

  • Marketing and sales - support marketing and sales initiatives with the Owners when required

 

Experience & Skills Requirements:

  • Minimum of 2 years lodge management experience – preferably in a 5-star safari lodge  

  • Passionate about creating and ensuring an exceptional guest experience

  • Knowledge of front and back of house operational requirements

  • Strong leadership and communication skills

  • Excellent administration and computer skills

  • Time management skills

  • Strong problem-solving and decision-making skills

  • An eye for detail

  • Must be hands on 

  • Stable employment history and contactable references

 

 

Relevant qualifications will include:

  • A recognised Tourism or Lodge Management Qualification

  • PDP driver’s license

  • A valid first aid qualification - recommendation

  • A recognised guiding qualification will be beneficial but not an absolute requirement

 

 

Package includes:

  • Completive salary package including performance bonus,  provident fund and funeral benefits

  • Leave in accordance with the Basic Conditions of Employment Act

  • Accommodation

  • Uniform

  • Meals

  • Working Cycle -  21 days on and 7 days off. 

 

Please send application with relevant documentation to:

 

henriette@inzalolodge.co.za

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